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League of Legends + Riot Vanguard

LoL Error Codes, Explained

92 errorsChecked against Riot daily

Paste the error League just showed you and jump to what it means and how to clear it. Most of these are Vanguard, Riot's anti-cheat, which League shares with VALORANT, so the same code turns up in both games.

Is it you or Riot? When a lot of people get kicked at once it's usually the servers, not your PC. Check League server status first.

League client and patching errors

Error 002 a League patch that couldn't installLeague of Legends Error Code 002

A patch didn't go through, so the client won't let you log in. Riot files it as a storage problem, with antivirus as the second suspect.

Error 004 League couldn't finish patchingPatching failed and we're not sure why. Please restart the client to try patching again. (Error code 004)

A League update started and didn't finish. Riot ties it to the Riot Client lacking permissions, free disk space or network access while it patches.

Error 0xc0000005 Windows won't let League's client openError: 0xc0000005

Windows is stopping the League client from opening, so you never reach the login. Riot says the exact cause isn't known.

Error 7 Riot's servers are overloadedLeague of Legends Error 7

Riot's servers are overloaded. Nothing on your PC caused it.

Account access paused a parent turned this game offAccess to your account is paused

Riot has determined you're under age. Your parent or guardian verified their own age and then chose to disable your access to this game.

Another instance is running the old League client never closedAnother instance is running

You closed League, but LeagueClient.exe didn't shut down with it. The new launch sees the old process and refuses to start a second copy.

Attempting to Reconnect League lost your connection mid-gameAttempting to Reconnect

Your connection to the match got badly disrupted, and League is scrambling to fetch the game data you missed. It's a network problem, on your side or Riot's.

Can't install League admin rights or the networkCan't install League of Legends

The installer couldn't get League onto your PC. Riot names two causes: your account lacks administrator rights, or something is getting in the way of your connection.

Card declined your bank said no to the RP purchaseYour payment attempt has been declined by your card provider.

The card was recognized, but whoever issued it refused the charge. Riot lists several reasons that can happen.

Card information invalid Riot can't tell who issued your cardYour card information is invalid.

The card number you entered doesn't let Riot's store identify which card provider it belongs to.

Client disappears after login League vanishes once you sign inClient disappears

You log in and the League client closes on its own. Riot usually traces it to an authentication error or some other breakdown in how the client and your PC talk to each other.

Client not responding the League freeze Riot tied to Intel driversLeague of Legends (TM) Client is not responding

Riot lists this freeze among the symptoms of one update-related bug, next to a loading screen that never ends and logins that fail. Its first fix is the Intel graphics driver.

Code not activated the store never activated itThis code appears to be not properly activated

The shop that sold your prepaid RP card didn't activate it, and Riot won't redeem a card in that state.

Critical error an overlay or stale cache is blocking LeagueA critical error has occurred

Riot blames programs with in-game overlays for this one. It stops you getting into League.

Disconnected from chat the client's warning about your networkDisconnected from chat

Riot treats repeated chat drops in the client as a sign of network trouble, and the same trouble can hit you once a match starts.

Error 0U League is having trouble talking to its serversWe're having trouble talking to some League servers. If this problem persists, please reach out to Player Support with error code: 0U.

The League client can't reach part of Riot's backend, so you can't get into a lobby. Riot Support has called it out by name during outages in 2020 and 2024.

Error 1B your ISP is getting in the way of the loginLeague of Legends Error 1B

A connection problem between your internet provider and League's servers is stopping the login. Riot says it usually sorts itself out in a couple of hours.

Error 9S 6U the client can't reach some League serversLeague of Legends error code 9S 6U

The League client lost touch with part of Riot's backend, so the Play button greys out and shows the code when you hover it. Riot Support has listed 9S and 6U during live outages.

Failed to launch something unusual happened": the Riot Client is being blockedSomething unusual has happened while trying to launch VALORANT. Try closing and restarting. If the problem persists, contact our player support team.

Something on your PC is keeping the Riot Client from launching or updating a game. Riot lists damaged or outdated files, drivers and background programs as the usual causes.

Full repair failed League can't fix its own filesFull Client Repair Failed

League's own repair tool couldn't finish. Riot traces it to the drive, either an aging disk or one League isn't allowed to write to.

Game crashed, quick repair breaking the quick repair loopIt looks like your game has crashed. We're doing a quick repair and will automatically launch you back into game as soon as we can

The game closed on you and the client is repairing files before it relaunches you into the match. Riot lists this exact message under an update bug tied to old Intel graphics drivers.

Game won't launch after champ select League never reaches the loading screenLeague of Legends Not Launching After Champion Selection

Champion select finishes and the loading screen never appears. Riot points at background programs and security software getting in the game's way.

Installation problem League needs a repairSorry! We've detected a problem with your installation. Repair will now attempt to restore the required files.

League has spotted files it needs that are missing or damaged, and it's offering to put them back. Usually the repair runs on its own after you click through.

Login session error a stuck League clientThere was an unexpected error with the login session. Please try again.

Another copy of the League client is usually stuck running in the background, and the new login trips over it.

Lost connection to our services a League error Riot fixes with driversYou've lost connection to our services, please restart the client to fix the issue, if this issue persists, please contact player support.

Riot groups this line with a client freeze and a crash notice, all from one update. Its fixes are drivers and antivirus, with nothing about your network.

Mystery item pool error you've already got every Mystery rewardAn error has occurred. In order to unlock a Mystery Item your available pool needs to be 1, and currently your available items pool is 0.

You've collected every icon or ward the Essence Emporium's Mystery purchase can hand out, so there's nothing left for it to roll.

Out of video memory your PC ran short of memory mid-gameError: Out of video memory trying to allocate a texture! Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting...

The game asked for memory your PC couldn't give it, so it shut down. Riot points at other programs hogging resources, or Windows running short on virtual memory.

Stuck at reconnect the game never loadsReconnect

Champion select finishes but the game itself never opens, and the client sits on the reconnect screen. Riot is still investigating the causes.

Stuck on loading screen League opens but never gets into the gameStuck on Infinite Loading Screen

The game window opens, then the loading screen never ends. Riot says something on your PC is keeping the game from running properly.

System restart required Vanguard isn't loaded yetYour game requires a system restart to play. Please restart your computer.

Vanguard has been installed or reinstalled and needs a reboot before it can run, so Play stays locked. One restart normally clears it.

Too many attempts a 24-hour store lockoutYou have exceeded the maximum number of attempts at this time.

Riot's store caps how many transactions it'll accept in a 24-hour window, and you've reached that cap.

Under maintenance League on Linux can't updateUnder maintenance

Mostly a Linux problem: the League client can't pull down its updates.

Unexpected login error League can't hold a steady connectionUnexpected Login Error

Your internet connection is too unstable for League to log you in or download its updates.

Unknown DirectX error League's graphics setup fell overUnknown DirectX error

Something went wrong with graphics while League was starting, and the client won't launch.

Unsupported operating system League doesn't recognize your Windows versionYou are on an unsupported operating system

The game has decided your version of Windows isn't one it supports, so it won't let you in.

Vanguard Pre-Check which check failed and how to pass itVanguard Pre-Check

Pre-Check is Riot's optional mode that starts Vanguard with the game instead of with Windows. Your PC is missing at least one of the Windows security features it asks for.

Windows cannot access check the game's administrator settingWindows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

Windows is refusing to open the game's program file. Riot's fix points at the program's compatibility settings.

You may be offline a Killer network setting is blocking the League loginYou may be offline

Riot links this login error to PCs with a Killer Network wireless adapter, where one of Killer's own options gets between League and your connection.

d3dx9_43.dll missing a DirectX file Windows hasn't installed yetThe program can't start because d3dx9_43.dll is missing from your computer.

A DirectX file League needs isn't on the PC yet, so the match won't start. Riot sees it mostly on new computers.

vgk.sys BSOD update the BIOS firstvgk.sys

Your PC blue-screens and the crash points at vgk.sys, Vanguard's driver. Riot's article is for 13th and 14th generation Intel CPUs only.

Vanguard restrictions and named errors

VAN: RESTRICTION: 1 Vanguard couldn't verify UEFI Secure BootVAN: RESTRICTION: 1 - UEFI Secure Boot verification failure.

Vanguard checked for Secure Boot at startup and couldn't confirm it was on and working, so the game won't launch.

VAN: RESTRICTION: 3 the game isn't on your Windows driveVAN: RESTRICTION: 3 - Boot Device Verification Failure.

Vanguard has to verify the game from the internal drive Windows boots from, and yours is installed somewhere else.

VAN: RESTRICTION: 4 Vanguard couldn't verify your Secure Boot setupVAN: RESTRICTION: 4 - Secure Boot verification failure.

Secure Boot is part of the startup trust check Vanguard runs before the game can open, and your PC didn't pass it.

VAN: RESTRICTION: 5 Memory Integrity isn't on and runningError VAN: RESTRICTION: 5

Vanguard couldn't confirm that Memory Integrity, the Windows Core Isolation feature also called HVCI or VBS, is switched on and actually running.

VAN Missing -117 Vanguard is required to be runningVAN MISSING -117: Vanguard is required to be running.

Riot Vanguard wasn't running when the game asked for it. The game can't run without it, so the client shut itself down.

VAN: STATUS_VMD_9001 Vanguard lost contact with the Intel VMD controllerVAN: STATUS_VMD_9001 - The VMD controller has encountered a fatal unrecoverable error. Process will terminate.

Vanguard hit a problem talking to your PC's Intel Volume Management Device (VMD) controller, which is mostly seen on PCs running Intel Rapid Storage Technology.

VAN: INCOMPATIBLE OEM DRIVER a storage or Wi-Fi driver fails Vanguard's checkVAN: INCOMPATIBLE OEM DRIVER - Incompatible OEM driver detected.

A driver on your PC doesn't meet Vanguard's security requirements. Riot's examples are Intel's VMD/RST storage driver, a few third-party NVMe and SATA drivers, and one MediaTek Wi-Fi driver.

VAN: INCOMPATIBLE SOFTWARE Vanguard named a file it won't run alongsideVAN: INCOMPATIBLE SOFTWARE - Incompatible software component detected.

Something installed on your PC, usually a driver, doesn't meet Vanguard's security requirements. The error shows the exact file.

VAN: RESTRICTION Vanguard wants a Windows update or a security feature onError VAN: RESTRICTION

Vanguard won't let the game start until Windows is updated or a specific security feature is switched on. Your account is fine.

VAN: STATUS_SB_POLICY reset your Secure Boot keysVAN: STATUS_SB_POLICY. The secure boot policy on this device could not be verified. Please ensure the secure boot database is set to factory default settings.

Vanguard found a problem with how Secure Boot is set up on your PC, even though Secure Boot itself may be on.

Negative VAN codes

VAN -1 Vanguard didn't start properlyConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -1

Vanguard couldn't start the way it should, or a service it depends on wasn't available, so you were kicked from the game.

VAN -72 Vanguard couldn't confirm it was readyConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -72

Vanguard, Riot's anti-cheat, couldn't get going or keep its link up, and the game stopped. It's one of seven codes Riot treats as a single problem.

VAN -79 Vanguard couldn't hold on while the game ranConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -79

Vanguard couldn't start, keep its connection, or confirm the PC was ready, and the game closed. It can happen at launch or in the middle of a match.

VAN -81 Vanguard dropped out during launch or a matchConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -81

Vanguard couldn't get going, hold its connection or confirm the PC was ready, either as the game launched or while you were playing.

VAN -83 Vanguard error that closes the clientConnection Error: VAN -83. An unexpected error with Vanguard has occurred and the client will now close.

Riot Vanguard, the anti-cheat the game needs, failed somewhere between boot-up and your match, so the client shut itself down.

VAN -92 Vanguard lost its footing mid-launch or mid-gameConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -92

Despite the heading, this is Vanguard's error, not your router's. The anti-cheat lost its grip on the session while you were loading in or already playing.

VAN -101 your PC setup isn't supportedVanguard Error: VAN -101. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard decided your PC's configuration is one League doesn't support, meaning it falls short of the game's system requirements.

VAN -102 Vanguard couldn't start or stay connectedConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -102

Vanguard ran into trouble getting started, staying connected, or confirming the PC was ready, while the game launched or during play.

VAN -104 Vanguard couldn't start or stay connectedConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN -104

Vanguard failed a check it runs to keep the game going. It can happen on launch or halfway through a match, and it's a Vanguard problem before it's a network one.

VAN codes 0 to 8999

VAN 0 Vanguard couldn't verify your PC was readyConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 0

Vanguard couldn't confirm your PC was ready to run the game, or it ran into a problem while starting up.

VAN 6 Vanguard hit a problem while startingConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 6

Vanguard either couldn't check that your PC was ready for the game or ran into trouble during startup, and it ended the session.

VAN 25 Vanguard couldn't finish its trust checksVanguard Error: VAN 25. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard ran its startup checks on your PC and couldn't get through one of them, so the client closed. Riot treats it as a Windows settings problem first.

VAN 57 Vanguard isn't runningVanguard Error: VAN 57. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard, Riot's anti-cheat, wasn't running when you pressed Play, so the client shut itself. Your account isn't in trouble.

VAN 59 Vanguard tripped while starting or talking to the Riot ClientVanguard Error: VAN 59. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard ran into something unexpected while it was starting or while it was talking to the Riot Client, so the client closed.

VAN 68 Vanguard lost its session mid-launch or mid-gameConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 68

Vanguard dropped the connection or session it needs, either while the game was starting or partway through a match.

VAN 84 Vanguard couldn't confirm your PC is readyConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 84

Vanguard either couldn't verify that your PC was ready to run the game or hit a problem while it was starting up. League and VALORANT both use Vanguard, so both games show this code.

VAN 128 a Vanguard trust check failed at startupVanguard Error: VAN 128. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard couldn't get through one of the checks it runs when it starts to decide your PC is trustworthy, and the client shut down.

VAN 133 Vanguard's PC verification didn't go throughConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 133

Vanguard either couldn't verify that your PC was ready for the game or hit a problem while initializing. It can close a game you're already in.

VAN 135 Vanguard failed to verify or initializeConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 135

Riot says VAN 135 usually means Vanguard couldn't verify your PC was ready to run the game, or something went wrong as it initialized.

VAN 138 Vanguard detected a virtual machineConnection Error: VALORANT encountered a connection error. Please relaunch the client to reconnect.

Vanguard believes it, or the game, is sitting inside a virtual machine or some other virtualized setup, and Riot doesn't support Vanguard there.

VAN 140 the game, Riot Client and Vanguard didn't start cleanly togetherConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 140

Something went wrong between the game, the Riot Client and Vanguard as they started up or connected. Riot's article is written around VALORANT, but Vanguard is shared with League.

VAN 148 Vanguard tripped while starting or checking your PCVanguard Error: VAN 148. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard ran into something it didn't expect while it was starting or checking your system, and the client closed. It can also end a game in progress.

VAN 152 this PC has a hardware ID banConnection Error: A review detected that action of an account playing on this device violated the User Rules (Section 7) of our Terms of Service. […] Error Code: VAN 152

Riot has banned this computer's hardware, so every account is blocked from playing on it. Nothing is broken on your PC.

VAN 185 the game, Riot Client and Vanguard lost their sessionVanguard Error: VAN 185. An unexpected error with Vanguard has occurred and the client will now close.

Riot reads VAN 185 as a session or connection problem between the game, the Riot Client and Vanguard. It can kick you out of a game already in progress.

VAN 193 Vanguard couldn't start or reach the Riot ClientVanguard Error: VAN 193. An unexpected error with Vanguard has occurred and the client will now close.

Riot says VAN 193 usually means Vanguard ran into trouble starting up, or couldn't communicate properly with the Riot Client, so the client shut down.

VAN 216 too many launch attempts, wait 30 minutesVanguard Error: VAN 216. An unexpected error with Vanguard has occurred and the client will now close.

You tried to launch the game too many times in a short spell. Nothing on your PC needs fixing.

VAN 289 Something on your PC is getting in Vanguard's wayConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 289

Another program on your PC is interfering with Vanguard or changing how it runs. That's the only cause Riot's article gives.

VAN 293 Vanguard can't start or stay connectedConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 293

Vanguard is having trouble starting up, keeping its connection, or confirming it's ready, either as the game launches or while you're in a match.

VAN 302 Antivirus or another program is interfering with VanguardConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 302

Vanguard spotted a program on your PC that's interfering with it. Riot names antivirus first, and anything that modifies the game environment after that.

VAN 1067 Vanguard hit a problem starting or checking in with your PCConnection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error Code: VAN 1067

Vanguard ran into something unexpected while it was booting up or reporting in to your PC. It's a shared Vanguard code, so VALORANT players get it too.

VAN 2266 Vanguard couldn't verify your PC or start up, so the client closedVanguard Error: VAN 2266. An unexpected error with Vanguard has occurred and the client will now close.

Vanguard couldn't verify that your PC was ready, or ran into trouble initializing, and the client closed itself.

VAN 5001 Riot's article (our page is on the way)Connection Error: VALORANT has encountered a connection error. Please relaunch the client to reconnect. Error code: VAN 5001

VAN 9000 and up

VAN 9001 Vanguard can't find TPM 2.0VAN9001. This build of Vanguard requires TPM 2.0 to be enabled in order to play.

Vanguard needs TPM 2.0 for its security checks, and it can't see TPM 2.0 turned on in this PC. The same code blocks VALORANT.

VAN 9002 Windows Exploit Protection is switched offVAN9002: This build of Vanguard requires Control Flow Guard (CFG) to be enabled in system exploit protection settings.

Vanguard needs Windows Exploit Protection on, and Riot says this code usually means it's been turned off. It stops VALORANT the same way.

VAN 9003 Secure Boot is offVAN9003. This build of Vanguard requires secure boot to be enabled in order to play.

Vanguard requires Secure Boot, and it isn't enabled on this PC. VALORANT uses the same Vanguard, so it gets blocked by the same check.

VAN 9004 Windows is too old for VanguardVAN9004. This version of Vanguard requires you to update your operating system to Windows 10 20H1 or newer. See the Vanguard notification center in the tray for more details.

Vanguard needs Windows 10 20H1 or a newer release, and it doesn't detect one on this PC. It's the same requirement in VALORANT.

VAN 9005 TPM 2.0, UEFI or VBS isn't set upVAN9005: This version of Vanguard requires TPM version 2.0 and UEFI compliant firmware in order to use Virtualization-based Security (VBS)

Vanguard wants to use Windows' Virtualization-based Security, which needs TPM 2.0 and UEFI firmware, and it can't find that setup on this PC. VALORANT hits the same wall.

VAN 9006 Vanguard wants Windows 20H1 or laterVAN9006: This version of Vanguard requires Windows 20H1 or later and may not function as expected. See the Vanguard notification center in the tray for more details.

Your Windows is older than the 20H1 release Vanguard requires. League and VALORANT both check for it, since they share Vanguard.

VAN 9007 Your Vanguard install is corruptedVAN9007. Your Vanguard installation is corrupted. You must reinstall vanguard to play the game.

Riot Vanguard's own files are damaged or it isn't working the way it should, so the game refuses to start until Vanguard is put back. Nothing's wrong with your account.

VAN 9051 Vanguard hit an internal error it can't recover fromVAN 9051: Riot Vanguard internal error. Vanguard has encountered a critical error and cannot continue. Please restart your computer, or try reinstalling Vanguard by uninstalling Vanguard via the taskbar and relaunch Riot Client.

Vanguard ran into a fault inside itself that it couldn't get past, so the client shut down rather than keep going with Vanguard in a broken state.

VAN 9090 TPM 2.0 was cleared and needs setting up againVAN 9090: TPM 2.0 initialization failure. The TPM 2.0 (Trusted Platform Module) has recently been cleared, please reinitialize your TPM.

Vanguard needs TPM 2.0, and on your PC it didn't come up properly. Riot ties this to a TPM that was recently cleared or has to be set up again.

VAN 9100 Vanguard won't run in a virtual machineVAN 9100: Unsupported virtualized environment detected. This version of Vanguard does not allow running under virtual machines or unsupported virtualized environments.

Vanguard decided the game is running inside a virtual machine or some other virtualized setup it doesn't support, and it won't run there.

VAN 9101 Vanguard couldn't verify your PC (attestation failure)VAN 9101: Attestation failure. This build of Vanguard cannot run on untrusted machines. Please restart your computer and try again.

Vanguard tried to check your PC's current state and couldn't finish the job. Riot names drivers, plugged-in devices and background software as the things that get in the way.

Every page is checked against Riot Games Player Support, starting from Riot's Vanguard error code list, and links the Riot article it paraphrases. Riot's list is re-read every day, so a code Riot adds shows up here the next morning.