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League of Legends error

"You've lost connection to our services": a League error Riot fixes with drivers

League clientLeague + VALORANT

The message

You've lost connection to our services, please restart the client to fix the issue, if this issue persists, please contact player support.

What it means

Riot groups this line with a client freeze and a crash notice, all from one update. Its fixes are drivers and antivirus, with nothing about your network.

What to try first

Restart the client as the message asks. If it's back next time, update the Intel graphics driver (integrated Intel graphics only) and check your antivirus.

Is it you or Riot? If lots of players are hitting this at once, it's probably the servers. Check League server status before you start reinstalling things.

What the message leaves out

Restart, and write to support if that doesn't hold: that's everything the message itself offers. Riot's answer is on a League and VALORANT page from July 8, 2024. There, this line is one of six symptoms of a bug an update caused, alongside the client freezing and a crash notice with an automatic repair.

The word "connection" sends most people to their router. Riot's fixes for it never mention one (no DNS, no Wi-Fi, no VPN). They go after an outdated integrated Intel graphics driver that isn't signed properly, and antivirus programs that had signing trouble of their own.

A match that freezes behind an Attempting to Reconnect box is a different problem, and that one really is about your connection.

Riot's fixes

These are the same four steps Riot gives all three messages on that page.

  1. Integrated Intel graphics? Install the newest Intel graphics driver.
  2. Add VALORANT and Vanguard to your antivirus exceptions. Riot names VALORANT because the article is shared, and Vanguard runs under League too. Still failing? Turn the antivirus off.
  3. Update the rest of your drivers and firmware, including the motherboard and processor.
  4. Get in touch with Riot Player Support.

Other wordings of the same error

  • You've lost connection to our services
  • Lost connection to our services
  • League lost connection to our services
  • You have lost connection to our services

Source: Riot Games Player Support, Stuck at Loading Screen, Can't Log In, Can't Select Champion/Agent (LoL/VAL), updated July 8, 2024. Riot's steps are paraphrased here, not copied; checked September 29, 2026.